Creationist Digital
Creationist Digital
Creationist Digital



Privacy Policy

Effective Date: 21 January 2025

At Creationist Digital Limited (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, company name, and any other details you provide when filling out forms (e.g., booking a strategy call).
  • Usage Data: Information about how you use our website, including IP address, browser type, device information, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, Google Analytics, Meta Pixels, and other tracking technologies (see our Cookie Policy for details).
  • Payment Information: Payment details processed securely via third-party providers, such as Stripe.
  • Log Files: Information automatically collected, including IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, date and time stamps, and click data. These are used for analytics and trend analysis.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Provide Services: To book and manage strategy calls, deliver our marketing services, and communicate with you about your inquiries or projects.
  • To Improve User Experience: To analyse website traffic, monitor user behaviour, and enhance the functionality and performance of our site.
  • Marketing Communications: To send newsletters, promotional offers, and automated emails for appointment confirmations and updates.
  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To fulfil our contractual obligations to you, such as providing requested services.
  • Legitimate Interests: To improve our services, analyse usage data, and deliver relevant marketing content.
  • Consent: Where required, we obtain your consent for specific processing activities, such as sending marketing emails.
  • Compliance with Legal Obligations: To meet applicable legal and regulatory requirements.

4. Sharing Your Information

We may share your personal data with the following parties, as necessary:

  • Service Providers: Third-party tools or platforms we use to operate our website and deliver services, including but not limited to GoHighLevel (CRM and automation), Stripe (payment processing), Google, and Meta. For more details, please refer to the Meta Privacy Policy and Google Privacy Policy.
  • Legal Authorities: If required to comply with legal obligations or to protect our rights and interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred to the new owner.
  • Affiliates and Business Partners: To offer products, services, or promotions in collaboration with trusted affiliates.

We do not sell your personal data to third parties.

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the UK or European Economic Area (EEA). Whenever we transfer your personal data internationally, we ensure an equivalent level of protection by:

  • Transferring data only to countries deemed to provide adequate protection by the UK or European Commission.
  • Using contracts approved by relevant authorities to ensure your data is protected.
  • Seeking your explicit consent when no other safeguards are available.

6. How We Protect Your Data

We take reasonable technical and organisational measures to secure your personal information against unauthorised access, loss, or misuse. These measures include:

  • SSL encryption for secure data transmission.
  • Restricted access to sensitive information.
  • Firewalls and regular security updates on local and cloud-based systems.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

As part of our commitment to GDPR compliance, you have the following rights regarding your personal data:

  • Access and Correction: Request access to the personal data we hold about you or request corrections if the data is inaccurate.
  • Data Deletion: Request the deletion of your personal data, subject to any legal obligations we may have.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Opt-Out: Withdraw consent for non-essential data processing (e.g., marketing emails) at any time.
  • Right to Object: Object to the processing of your data based on legitimate interests or direct marketing purposes.
  • Right to Restriction: Request that we restrict the processing of your data under certain conditions.

To exercise these rights, contact us at privacy@creationistdigital.com. Requests will be handled within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track analytics, and support advertising. By using our website, you consent to the use of cookies. For details on managing your cookie preferences, please refer to our Cookie Policy.

9. Links to Third-Party Websites

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. This includes retaining data:

  • For as long as you have an active account or ongoing interaction with our services.
  • To comply with legal, tax, and regulatory obligations.
  • To resolve disputes and enforce our agreements.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this policy are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Data Breach Notification

In the event of a data breach, we will assess the incident promptly and notify affected individuals and the ICO, where required, within 72 hours. Notifications will include details of the breach, its potential impact, and the measures taken to mitigate harm.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Creationist Digital Limited

privacy@creationistdigital.com

By using our website, you consent to the terms outlined in this Privacy Policy.